Shipping policy

Shipping Policy

All orders are processed within 2 business days of arriving at our warehouse. Standard delivery typically takes 5 to 10 business days after shipping, depending on carrier availability and delivery address. In rare cases, delays may occur due to customs checks, unexpected inspections, or courier issues.

Where can I track my order?

Once your order has shipped, you'll receive an email with a shipping confirmation and tracking number, which you can use to follow your delivery.

Which countries do you ship to?

We currently ship to the United States, United Kingdom, Ireland, Canada, and Australia. If your country isn't currently supported, we'll let you know as soon as possible and adjust your order if needed. For more information about delivery locations, contact us at support@amberyne.com.

Can I change my delivery address?

Address changes can be requested up until 11:00 PM (CET, GMT+1) on the same day the order was placed. Please email support@amberyne.com for support.

Can I have my order delivered to an address other than my billing address?

Yes, that's possible.

How is my order shipped?

Orders are shipped on regular business days, excluding public holidays. Orders placed on Saturday or Sunday ship the following Monday.

Possible delays and longer delivery times

We do our best to meet estimated delivery times, but occasional delays of up to 30 days after the ship date can occur — most often due to customs processing, local postal handling, or seasonal demand. We appreciate your patience and understanding in these cases, and we do everything we can to get your order to you as quickly as possible.